PRIVACY POLICY

PRIVACY POLICY This privacy policy gives you an overview of the processing of your data by www.sindbadshop.fr. It applies to all websites and apps, as well as other services and services offered by www.sindbadshop.fr.

If you have any questions about this privacy policy or about data protection at www.sindbadshop.fr, please contact our data protection team at info@sindbadshop.fr. Please also send an email to our Data Protection Team if you wish to exercise your right of access or your right to the deletion of your data or any other right relating to data protection in accordance with Law 09-08 of 18 February 2009, including unsubscribing from the newsletter, etc.

The personal data collected within the framework of this site will be the subject of a declaration to the National Commission of Control of Personal Data (the CNDP) from the installation of the latter in application of the law 09-08 of 18 February 2009 on the Protection of Natural Persons with regard to the Processing of Personal Data. Users can obtain the necessary information from this organization.

Data controller.

The company SINDBAD SHOP LLC whose registered office is 312 W 2ND ST UNIT #A2736 CASPER, WY 82601, NATRONA, WYOMING - USA, is the data controller processed through the website www.sindbadshop.fr.

At www.sindbadshop.fr, we take the protection and privacy of your personal data very seriously. This privacy notice explains how your data is collected, used, transferred and disclosed by www.sindbadshop.fr. It applies to data collected when you use our websites, when you interact with us via social networks, by email or phone, or when you participate in our contests or events. It covers:

The personal data we collect.

How we collect your data.

How we use your data.

Marketing preferences, advertisements and cookies.

Links to third-party websites and services.

How we share your data.

Your rights.

Changes to this Privacy Notice.

Our commitment to you

We take the protection of your personal data seriously and are committed to treating it correctly, legally and transparently. This privacy notice defines the types of personal data we collect about you and how it is used.

We will only collect and use your personal data to:

execute your orders

keep you updated on the latest offers and trends

offer you a better shopping experience

be able to offer you products more adapted to your preferences and interests

improve our services

comply with our legal obligations

How we protect your data.

We have implemented appropriate organizational security and protection measures to protect your data from accidental or unauthorized loss, use, access, modification or disclosure.

The communication between your browser and our website uses a secure encrypted connection in all contexts where your personal data comes into play.

We require all third parties engaged to process your personal data on our behalf to implement security measures to protect your data and process it in accordance with the law.

In the unfortunate event of a personal data breach, we will notify you and any applicable regulatory body to the extent that the law requires us to do so.

The personal data we collect.

Personal data is information about an individual from which the individual can be identified. They do not include anonymized data, where identity and credentials have been deleted.

We collect personal data in the following categories:

-  Identity data includes information such as: first name, last name, title, delivery address, mobile or email account.

-  Contact data includes information such as: email address, billing address, shipping address, country, phone number.

-  Financial data includes information such as payment card and bank account information.

Transaction data includes information such as details of your purchases and order fulfillment (shopping cart number, order number, subtotal, title, currency, discounts, shipping, number of items, item-only price, category, tax, etc.) ; payments to and from you, and details of other products and services you have obtained from us, correspondence or communications with you regarding your orders, and details of rewards and awards awarded.

-  Technical data includes device information used to access our services, your IP address, login data, username and password, browser type and version, time zone and location, the types and versions of plug-ins in your browser, operating system and platform.

-  Profile data includes information such as purchases or orders you have made, product and style interests, preferences, comments and survey responses.

-  Usage data includes: how and when you use our site/application, your browsing patterns, what you searched for; site or application performance statistics, traffic, location, weblogs and other communication data; loyalty program activities; and details of all other products and services at www.sindbadshop.fr that you use.

-  Marketing and communications data includes information such as: your preferences for receiving promotional campaigns from us and our third parties, as well as your communication preferences.

We also collect, use and share aggregated data such as statistical or demographic data applicable for all purposes. Aggregated data may be derived from your personal data, but is not considered personal data because it does not reveal your identity directly or indirectly. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature of the site. However, if we combine or link aggregated data with your personal data in order to identify you directly or indirectly, we will treat the combined data as personal data that will be used in accordance with this privacy notice.

How we collect your data

We may collect personal data about you in the following ways:

-  Direct interactions – you can provide us with your identity, transaction, profile, marketing and communication data (as described above) by completing forms, by entering information online or by contacting us by post, telephone, e-mail, telephone or otherwise. This includes personal data that you provide for example in the following circumstances:

-  when you create an account or purchase products on our website;

-  when you sign up for our newsletter, discussion forums, social media sites or create wish lists;

  when you enter a contest.

  when you join a loyalty program at www.sindbadshop.fr.

 when you participate in market research.

 when you contact us for information or to report a problem (by phone, email, social media or email);

 when you use the “refer a friend” feature on our website; or when you connect to our site via social networks.

  Automated technologies or interactions – when you interact with our site, we may automatically collect the following types of data (as described above): Technical data of your equipment, usage data relating to your actions and browsing patterns, and contact data when tasks performed via our site remain incomplete, such as incomplete orders or abandoned carts. We collect this data using cookies, server logs and other similar technologies. Please see our cookie policy for further details.

 Third Parties – we may receive personal information about you from third party companies, including:

  Technical data from third-party companies, including analytics providers such as Google. For more information, please refer to the section ‘Marketing preferences, advertisements and cookies’.

  Technical data from partner networks through which you have accessed our site.

  Identity and contact data from social media platforms when you connect to our site through one of these platforms;

  Contact, financial and transactional information from technical, payment and delivery service providers.

How we use your data

Legal basis for processing your personal data

We will only collect and process your personal data where permitted by law. As the data controller, the law allows us to collect and use your personal data under different conditions depending on the method and reasons for collection.

We collect your personal data only if:

we have your consent to do so, or we need your personal data to perform a contract with you. For example to process a payment you make, fulfill your orders or provide you with assistance in connection with an order, or the processing of such data is in our legitimate interests and is not exceeded by your rights, or we have a legal obligation to collect or disclose your personal data.

How we use your personal data

Your personal data is used by www.sindbadshop.fr to support a range of different activities.. Please note that we may process your personal data in different ways permitted by law, depending on the specific activity concerned. Please contact us if you need more details about the specific legal basis on which we rely to process your personal data.

 We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and the reason in question is consistent with the original purpose. If we wish to use your personal data for other purposes, we will inform you and explain the legal basis for doing so. We may process personal data without your consent, in accordance with the above rules, where required or permitted by law.

If you have any questions about the use of your personal data at www.sindbadshop.fr, please contact info@sindbadshop.fr.

Retention period of your personal data

We will not retain your personal data for longer than necessary to fulfill the purposes for which it was provided and to ensure compliance with our legal obligations. Further details about our data retention periods are available on request.

Marketing preferences.

We may send you marketing communications and promotional offers:

if you have opened an account with us or purchased products from us, or if you have registered for a promotion or event, and you have not opted out of receiving the marketing communication in question (as per your preferences, as explained below).

by e-mail if you have subscribed to our newsletters.

 if you provided us with your contact information at the time you entered a contest and if you consented to receive such marketing communications (in accordance with your preferences, as explained below).

We may use your identity, contact, technical, transactional, usage data, profile and marketing and communication to give you an idea of what we think may be of interest to you and send you information about products and offers that may be relevant to you.

We will ask for your preferences for receiving marketing communications via email, post, SMS and other communication channels.

From time to time, we may also include in your order promotional items, services or offers from other third party companies that may be of interest to you.

With regard to marketing communications from third parties, we will obtain your explicit consent before sharing your personal data with third parties for marketing purposes.

You will always have full control of your marketing preferences. If you no longer wish to receive marketing information from us (or from a third party, if applicable), at any time:

you can unsubscribe or ‘disable’ communications by using the unsubscribe button and following the link included in the footer of any marketing email; or

We will process all unsubscribe requests as soon as possible, but please note that due to the nature of our computer systems and servers, it may take a few days before any unsubscribe request is executed.

Your rights

You have various rights under data protection law. In relevant cases, you have the right to:

  request access to your personal data.

  request the rectification of your personal data.

  request the erasure of your personal data.

  request a restriction on the processing of your personal data.

  request the transfer of your personal data.

  object to the processing of your personal data.

  oppose automated decision-making

  Request human intervention

 Some details on each of these rights. If you wish to exercise any of these rights,   please email us at info@sindbadshop.fr.

Request for access to your personal data

You have the right to obtain a copy of your personal data we hold and certain information in connection with the processing we give your personal data.

Request for rectification of your personal data

You have the right to have your personal data corrected if it is inaccurate or incomplete. You can update your personal data at any time by logging into your account and updating your information or by sending us an email at info@sindbadshop.fr. 

Request to delete your personal data

You can ask www.sindbadshop.fr to delete your personal data when we have no good reason to continue processing it. Please note, however, that we may not always be able to respond to your request for erasure for specific legal reasons, which will be notified to you at the time of your request.

Request to restrict the processing of your personal data

You have the right to ask www.sindbadshop.fr to stop processing your personal data in certain cases, for example if you want us to establish the accuracy of the data, or if you have objected to our use of your data, because we have to check whether we have compelling legitimate reasons to do so. In the event of restricted processing, we are entitled to retain sufficient information about you to ensure compliance with the restriction in the future.

Request to transfer your personal data

You have the right to receive a digital copy of your personal data or to request the transfer of your personal data to another company. However, please note that this right only applies to automated data for which you have given us permission to use or which we have used to perform a contract with you.

Refusal to process your personal data

You have the right to object to the processing of your personal data even when we believe we have a legitimate interest in processing it. You also have the right to object to the processing of your personal data for direct marketing purposes. In some cases, we can prove that we have compelling and legitimate reasons to process your data that go beyond your rights and freedoms.

How to contact us

We welcome your feedback and are happy to answer any questions you may have about your data.

Please send your questions, comments or requests for information to info@sindbadshop.fr.

This Privacy Notice was updated on March 22, 2024.

SINDBAD SHOP LLC headquartered 312 W 2ND ST UNIT #A2736

CASPER, WY 82601, NATRONA,

WYOMING - USA.

www.sindbadshop.fr